Terms & Conditions

1. Agreement to Terms

By accessing or using the website at goldenaiaudit.com and the AI Automation Audit System (the "Service") operated by Golden Rule AI, a brand of Catalina HS LLC ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree, do not use the Service.

2. Description of Service

Golden Rule AI provides a free AI-powered revenue audit tool designed for contractors and service businesses. The Service analyzes user-provided business data to generate a personalized report identifying potential revenue losses from missed calls, slow follow-up, and appointment no-shows.

Our Service may also include scheduling consultations via Calendly, email communications with audit results and recommendations, and SMS/text message communications as described in Section 5 below.

3. Eligibility and Age Restriction

You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business. If you are under 18, you may not use the Service, provide any personal information, or opt in to SMS messaging.

4. User Responsibilities

When using the Service, you agree to:

• Provide accurate and truthful information
• Not use the Service for any unlawful purpose
• Not attempt to interfere with, compromise, or disrupt the Service
• Not reproduce, duplicate, or resell any part of the Service without permission
• Not submit false or misleading business data to manipulate audit results

5. SMS/Text Messaging Terms

By providing your phone number and opting in to receive text messages from Golden Rule AI, you consent to receive SMS/text messages at the phone number you provided. Your consent is given through an explicit opt-in checkbox on our website.

Types of SMS messages you may receive:

• Audit Results: Delivery of your AI-powered revenue audit report and key findings
• Appointment Reminders: Reminders and confirmations for scheduled strategy calls and consultations
• Follow-Up Communications: Messages related to your audit results, recommendations, and next steps
• Service Updates: Notifications about new features or updates to our Service
• Marketing Messages: Promotional information about our AI automation services and solutions for your business

Message frequency varies based on your interactions with our Service. You may receive up to 5 messages per month.

Message and data rates may apply. You are responsible for any message and data charges imposed by your mobile carrier. Check with your carrier for details about your messaging plan.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message confirming your unsubscription. No further messages will be sent unless you opt in again. You may also opt out by contacting us at zach@goldenaiaudit.com.

Help: For help or questions about our SMS program, reply HELP to any message or contact our customer support at zach@goldenaiaudit.com.

Consent Not Required for Purchase: SMS consent is not required as a condition of purchasing any goods or services from Golden Rule AI.

Mobile Information Sharing: We will not share your opt-in information or mobile phone number with any third parties for their marketing purposes. Your phone number is only shared with our SMS delivery provider (Twilio) for the sole purpose of delivering messages you have consented to receive.

Carrier Liability Disclaimer: Mobile carriers, including but not limited to T-Mobile, AT&T, Verizon, and other participating carriers, are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier and network conditions beyond our control.

Supported Carriers: Our SMS service is compatible with most major US mobile carriers. Carriers may not be liable for delayed or undelivered messages.

6. Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information, including your phone number and SMS opt-in data. Please review our Privacy Policy carefully.

7. Intellectual Property

All content, features, and functionality of the Service — including text, graphics, logos, and software — are owned by Catalina HS LLC and are protected by copyright, trademark, and other intellectual property laws. Your audit report is provided for your personal or internal business use only.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the audit results will be accurate, complete, or applicable to your specific business situation. The audit report is for informational purposes only and does not constitute professional financial, legal, or business advice.

9. Limitation of Liability

To the fullest extent permitted by law, Catalina HS LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, regardless of the theory of liability.

10. Indemnification

You agree to indemnify and hold harmless Catalina HS LLC from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.

11. Third-Party Services

Our Service integrates with third-party services including Supabase, Twilio, Resend, Vercel, Anthropic (Claude AI), and Calendly. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

14. Termination

We may terminate or suspend your access to the Service at any time, without prior notice or liability, for any reason, including if you breach these Terms.

15. Contact Us

If you have questions about these Terms, need help with SMS messaging, or want to exercise your rights, contact us at:

Golden Rule AI (Catalina HS LLC)
Scottsdale, AZ
Phone: (520) 900-5878
Email: zach@goldenaiaudit.com
Website: goldenaiaudit.com

For SMS help, reply HELP to any text message or email us at zach@goldenaiaudit.com.